COVID-19 Information

Whatever it takes to get you the care you need.

We’re open and available to help you get medical care safely with special procedures to keep patients and staff safe. If you are experiencing symptoms and are concerned, you can call our office today.

How we’re protecting patients from exposure

GuideWell Emergency Doctors is delivering more treatment options to help keep you safe, including virtual care at our same affordable cost.

Our facilities have dedicated rooms for treating suspected COVID cases. These rooms are specially sanitized between appointments. Personal protective equipment (PPE) is also being used by all staff members and disposable masks are provided to patients.

Patients can call ahead, before coming to the clinic, and have their symptoms pre-screened by medical personnel. Based on symptoms, some patients may be treated from their vehicles at the provider’s discretion.


  • Phone call consultations
  • Video conferencing
  • Same price as normal visits


  • COVID and non-urgent patients can call ahead


  • Minimal contact testing available, please call ahead
  • Most results within 72 hours
  • Our staff will let you know when to expect your results phone call at time of testing


  • Entire staff utilizing PPE
  • A disposable mask available for patients needing one


  • Dedicated rooms for treating COVID patients
  • COVID treatment rooms specially sanitized between appointments
  • Continued rigorous schedule of cleaning for all rooms


  • Our same, high-level care coordination
  • We coordinate direct hospital admission if needed
  • We schedule all appointments if needed or requested

If you have a medical concern call us today.

GuideWell Emergency Doctors facilities treat major and minor cases that include broken bones, abdominal pain and infections; as well as asthma, cuts, sprains and more. While the staff is encouraging patients to stay safe, we recommend patients to get symptoms reviewed by medical staff.

Minor IssuesMajor IssuesMore Major Issues
Burns (Mild)Abdominal PainJoint Dislocations
ColdsAcute Atrial FibrillationKidney Infection
CutsAppendicitis WorkupKidney Stones
Ear InfectionsAsthmaLoss of Consciousness
Eye InfectionsBowel ObstructionsLow Blood Pressure
HeadachesChest PainMigraines
Mild FluClosed Head InjuriesMotor Vehicle Injuries
Pulled MusclesCongestive Heart Failure ExacerbationNeck Injuries
Respiratory IllnessContusionsPneumonia
Sore ThroatsCorneal Abrasions of the EyeSerious Allergic Reactions
SprainsDebilitating Back PainSerious Skin Infections
DehydrationSevere Diarrhea
Dog and Animal BitesShortness of Breath
Facial InjuriesStroke
Fever (Any Age, Including Babies)Swelling
FracturesTesticular Infection
GallstonesThreatened Miscarriage
Head InjuriesVaginal Bleeding
High Blood PressureVertigo and Dizziness
Infected WoundsVomiting
Internal Injuries